Home Phone News


Posts from August, 2011

Tips from Illinois CUB



A few weeks ago I headed to Chicago to visit with the members of Illinois CUB’s staff who work on consumer education and outreach (link to Oregon CUB blog).  It was an interesting trip and a great way to learn more from a group that has an established consumer outreach program.  Not only did I get some helpful hints for how to develop the CUB Connects outreach program but, I learned some great money-saving tips to share with my fellow Oregonians.


1. Drop expensive, unnecessary features from… Full Post >>

——

Posts from June, 2011

Detecting Phone Scams



Detecting Phone Scams

It’s good to be aware of phone scams when you answer the phone. Although many scams are performed online, phone scams are more common than you may realize.  Telephone fraud can take many different forms and phone scams can even be used in conjunction with information obtained on the internet or other forms of fraud. Unfortunately, some types of phone scams even target senior citizens.


Here are a few local examples of recent phone scams. In Clackamas County, fraudulent callers asked for financial information using… Full Post >>

——

CUB Executive Director “Crammed” on Phone Bill



CUB Executive Director “Crammed” on Phone Bill

According to the Federal Communications Commission’s (FCC) website cramming is the practice of placing unauthorized, misleading or deceptive charges on your telephone bill.  These unauthorized charges can be intentional or unintentional and often are missed by consumers. Phone bills are often confusing and have a lot of different small charges included, and crammers rely on this to hide unwarranted charges in consumer’s bills. According to the FCC, these charges may be any of the following: “service fee,” “service charge,” “other fees,” “voicemail,” “mail server,”… Full Post >>

——

Posts from May, 2011

Study Shows Increase In Cell Phone-Only Households



Study Shows Increase In Cell Phone-Only Households

Does your home have a landline?

If you are like 30.6% of Oregon households that are “wireless only”, then the answer is no. Oregon is at the forefront of a national trend that has seen a transition away from residential landlines to an increasing number of households that exclusively use cell phones. According to a report by the Center for Disease Control (CDC)  , “As of the first half of 2010, more than one in four American households (26.6%) had only wireless telephones— an… Full Post >>

——

Posts from March, 2011

Analyzing the Comcast Letter Targeting Qwest Customers



Analyzing the Comcast Letter Targeting Qwest Customers

This week, many customers in areas served by both Comcast and Qwest received a letter from Comcast offering a special promotional deal to sign up for Comcast Xfinity TV with Internet Service for $19.95 for six months.


This letter specifically references the recently approved merger between Qwest and CenturyLink, enticing Qwest customers to “ask yourself, are you really satisfied with Qwest? And how much do you know about CenturyLink?”


If you’re a Qwest customer or have considered switching, you probably know very… Full Post >>

——
-->